# Personal Data Processing Policy

This Policy outlines the principles of how we will process the personal information we collect about you or that you provide to us in connection with your use of the website https://pixcraft.io. This website is owned by Pixcraft LLC, with its registered address at 19 Sovetskoy Armii St., Bldg. 2, Suite H4, Ryazan, 390037, Russia. By using the Pixcraft website, you agree to the terms of this Policy. We post any changes we make to the Privacy Policy on this page, and we recommend that you regularly visit this page to check for updates. If you do not agree with the terms of this Policy, you should refrain from using the website.

## Personal Information

Pixcraft respects the confidentiality of your personal information and makes every effort to protect it. Maintaining the privacy of any personal data you provide is of the utmost importance to us.

## Personal Information in This Policy Refers to:

Information that you voluntarily provide during registration, subscription, application submission, as well as during the subsequent use of the Pixcraft website, including personal data. The information required for service provision is clearly indicated. Such information includes your name, the position you hold in the company, the company website address, email address, and contact phone number. Additionally, when you leave your contact information for feedback, we record information such as your name and the name of your company. Other information is provided at the user's discretion or may be required if it relates to the specifics of the Pixcraft service, which will be explicitly indicated. Data that is transmitted automatically depending on the settings of the software you use, including your IP address, cookies, data about the equipment used, browser parameters and settings, operating system, URL of the referring page, page views, access times, and your location. This information is tied to the device you use to access the Pixcraft website. Pixcraft does not verify the accuracy of the personal information you provide, assuming that you act in good faith, exercise caution, and make all necessary efforts to keep this information up to date. You may change (update, supplement) your personal information or part of it at any time.

## Purpose of Processing

We will use the information we hold about you for the following purposes:

- To communicate with you, including sending you notifications, requests, and information related to the use of the website, processing your requests and applications, and sending you Pixcraft marketing messages via email related to our services or the services of our partners;
- To provide personalized service;
- To give you access to services you wish to use;
- To improve the quality of the website, customer service, and user convenience.


## Principles of Handling Personal Information

### Website Data

We have never and will never share, sell, or rent your personal information to third parties or organizations. However, Pixcraft reserves the right to disclose your personal data in cases provided by law and when necessary to protect our rights, conduct legal proceedings, or enforce court decisions.

### Client Data

We commit not to disclose any financial, analytical, statistical, commercial, or other client information and business data that we become aware of during our work with the client, without the client's written consent. Regardless of how we obtained this information—whether from the Pixcraft platform, email correspondence, instant messaging systems, phone calls, personal conversations, research, or other means—we will keep it confidential. This rule does not apply to information that is legally public knowledge or that was known before disclosure through no fault of our own. We reserve the right to disclose confidential information in cases required by law and will notify the client of the need for such disclosure.

### Subscriber Data

All information about your subscribers stored and used on the Pixcraft platform is securely protected from theft by anyone without access to the system. To avoid password compromise and unauthorized access to your account, please follow security measures: do not share your password, do not post it or API keys publicly; remember that login/password pairs are personal and should not be shared with others. All subscriber data submitted to the Pixcraft platform is stored in secure, controlled data centers protected from unauthorized access. We do not sell, rent, or share your subscriber data with third parties. We cannot guarantee the protection of your data during transmission through channels that we do not control. We reserve the right to disclose information in cases required by law.

## Data Retention Period

We will retain your personal information in our system for as long as you use the website and will delete it as soon as the service is no longer provided or when you request to discontinue the service. For security reasons and in compliance with legal requirements, Pixcraft retains data about your messages and requests (including the content of messages, time and dates of messages) and log files of actions taken during your use of the website for a certain period.

## Security Assurance

We do everything possible to protect Pixcraft and your personal information from unauthorized access, alteration, disclosure, or destruction. To achieve this, we:

- Communicate with you, including sending you notifications, requests, and information related to the use of the website, processing your requests and applications, and sending you Pixcraft marketing messages via email related to our services or the services of our partners;
- Provide personalized service;
- Give you access to services you wish to use.

## Use of Cookies

While browsing any page of the Pixcraft website, the page itself and a small text file called a cookie are downloaded to your computer. The information we receive through cookies helps us provide services in the most convenient way for you. A cookie is a small amount of data, often including a unique anonymous identifier, sent to your browser by the website's computer and stored on your computer's hard drive. Using the website with a web browser that accepts cookies means you consent to Pixcraft collecting and processing data from cookies for the purposes outlined in this Policy. Disabling or blocking your web browser's acceptance of cookies means you prohibit Pixcraft from collecting and processing cookie data in accordance with this Privacy Policy.

## Termination of Personal Data Processing

You have the right to withdraw your consent for Pixcraft to process your personal data at any time by sending a written notice to the address: 19 Sovetskoy Armii St., Bldg. 2, Suite H4, Ryazan, 390037, Russia, to Pixcraft LLC, with the note "withdrawal of consent to personal data processing." Your withdrawal of consent for the processing of personal data will result in the destruction of records containing your personal data in Pixcraft's data processing systems, which may make it impossible to use Pixcraft services. To implement this provision, Pixcraft may require you to confirm your identity in any lawful form.

## Questions and Suggestions

All suggestions or questions regarding this Policy can be sent to Pixcraft LLC at the address: 19 Sovetskoy Armii St., Bldg. 2, Suite H4, Ryazan, 390037, Russia, or by email to team@pixcraft.io.

## Unsubscribe from Mailing

You can unsubscribe from receiving Pixcraft's promotional and marketing emails at any time by clicking the unsubscribe link at the bottom of such messages or by writing to us at team@pixcraft.io.

The privacy policy outlines the basis for processing personal information that we collect about you or that you provide to us through the PixCraft website.